Agreement to these terms
These Terms of Use (“Terms”) are an agreement between you and Wildframe FZ-LLC, a Free Zone Limited Liability Company licensed by the Ras Al Khaimah Economic Zone Authority (RAKEZ) in the United Arab Emirates (“Wildframe,” “we,” “us”). They govern your use of the Tock app and the Wildframe service that powers it. We’ve tried to write them in plain language rather than legalese.
By downloading, signing in to, or using Tock, you agree to these Terms and to our Privacy Policy, which explains how we handle your data. If you don’t agree, please don’t use Tock.
Eligibility
You must be at least 13 years old, or older if your country sets a higher minimum age, to use Tock. By using the app, you confirm that you meet this requirement and that you’re able to enter into these Terms. If you’re using Tock on behalf of someone else, you confirm you’re authorized to accept these Terms for them.
Your account
You can create your Tock account with Sign in with Apple or with an email address and password. Keep your password and your Apple ID secure, since anyone who can sign in with them can reach your Tock account.
You agree to provide accurate information and to use Tock only for your own account. You’re responsible for the activity that happens under your account. If you believe your account has been accessed without your permission, contact us at [email protected].
License to use the app
Subject to these Terms, Wildframe grants you a personal, limited, non-exclusive, non-transferable, revocable license to download and use Tock on Apple devices that you own or control, for your own non-commercial use.
This license doesn’t transfer any ownership of Tock to you, and all rights not expressly granted are reserved by Wildframe.
Acceptable use
When using Tock, you agree not to:
- break the law, infringe others’ rights, or use Tock for any unlawful or harmful purpose;
- copy, modify, reverse-engineer, decompile, or attempt to extract the source code of the app, except where the law expressly allows it;
- resell, rent, sublicense, or otherwise commercially exploit Tock or any part of it;
- interfere with, disrupt, or place undue load on our servers, or try to gain unauthorized access to the service or other users’ accounts;
- use automated means to access or scrape the service, or circumvent any security or rate-limiting measures;
- remove or obscure any proprietary notices, or use our branding without permission.
Alarms & sleep tracking
Tock helps you schedule alarms and, if you choose, track your sleep. Alarms ring through Apple’s alarm system on your device, so they depend on your device and its settings, such as alarm permissions, volume, Focus modes, battery, and the device being powered on.
Tock is not a medical device. Its sleep data, metrics, and insights are for general, informational use only and are not medical advice or a diagnosis. Don’t rely on Tock as your only alarm for anything critical, and talk to a qualified professional about any health concerns.
You’re responsible for testing that alarms work the way you expect on your device. To the extent permitted by law, Wildframe isn’t liable for a missed alarm or for decisions you make based on your sleep data.
Tock Pro subscriptions
Some features need a paid Tock Pro subscription. The price, the billing period and any free trial are shown before you buy.
Bought in the app: Apple sells the subscription and charges your Apple ID. It renews automatically at the end of each period unless you cancel at least 24 hours before it ends. If you start a free trial, you’re charged when the trial ends unless you cancel before then. You can manage or cancel it in your iPhone’s Settings under your Apple ID > Subscriptions. Refunds for in-app purchases are handled by Apple at reportaproblem.apple.com.
Bought on the web: subscriptions bought on quiz.wildframe.dev are charged by Wildframe through Stripe and also renew automatically until you cancel. You can cancel any time at quiz.wildframe.dev/manage or by emailing us, and our refund policy explains the money-back guarantee.
Cancelling stops future renewals; you keep Tock Pro until the end of the period you’ve paid for. Deleting the app or your account doesn’t cancel a subscription on its own.
Intellectual property
Tock, including its software, design, text, graphics, the Wildframe name and logo, and all related intellectual property, is owned by Wildframe or its licensors and is protected by applicable laws. These Terms don’t give you any rights to our trademarks or branding.
We welcome your feedback. If you send us suggestions or ideas about Tock, you agree we may use them to improve the service without any obligation or compensation to you.
Your data
The alarms, preferences, and sleep data you create stay yours. By using Tock, you grant Wildframe the limited permission needed to store, process, and sync that data so we can provide the app to you, as described in our Privacy Policy.
You can delete your data, or your whole account, at any time. The Privacy Policy explains how deletion works and how to request it.
Third-party services
Tock relies on services provided by Apple, including Sign in with Apple and the App Store. Your use of those services is also subject to Apple’s own terms and policies, and we’re not responsible for them.
Because you get Tock through the App Store, Apple is a third-party beneficiary of these Terms and may enforce them. Apple has no obligation to provide support or maintenance for Tock.
Disclaimers
Tock is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We work hard to keep Tock reliable, but we don’t warrant that it will be uninterrupted, error-free, or that alarms or sleep tracking will always perform exactly as expected. Some jurisdictions don’t allow certain warranty exclusions, so some of the above may not apply to you.
Limitation of liability
To the fullest extent permitted by law, Wildframe and its team won’t be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, sleep, or missed events, arising out of or relating to your use of (or inability to use) Tock.
Where liability can’t be excluded, Wildframe’s total liability to you for all claims relating to Tock is limited to the amount you paid for Tock Pro in the twelve months before the claim, or USD 50 if that is more. Nothing in these Terms limits liability that can’t be limited under applicable law.
Indemnification
You agree to indemnify and hold Wildframe harmless from any claims, losses, or expenses (including reasonable legal fees) arising out of your misuse of Tock, your violation of these Terms, or your violation of any law or the rights of a third party.
Termination
You can stop using Tock at any time and delete your account from within the app or by contacting us. We may suspend or end your access to Tock if you breach these Terms, if needed to protect the service or other users, or if we discontinue the app.
When your account ends, the license granted to you stops, and the sections of these Terms that by their nature should survive, such as intellectual property, disclaimers and limitation of liability, will continue to apply.
Changes to the app
Tock evolves over time. We may add, change, or remove features, or pause or discontinue the app or parts of it. Where reasonable, we’ll aim to give notice of significant changes, but we’re not obligated to maintain any particular feature indefinitely.
Changes to these terms
We may update these Terms as Tock or the law changes. When we do, we’ll revise the “Last updated” date at the top of this page, and for material changes we’ll provide a more prominent notice. Your continued use of Tock after an update means you accept the revised Terms.
Governing law
These Terms are governed by the laws of the Emirate of Ras Al Khaimah and the applicable federal laws of the United Arab Emirates, without regard to conflict-of-laws rules, and subject to any mandatory consumer protections of the country you live in. If any part of these Terms is found unenforceable, the rest stays in effect.
Contact us
Questions about these Terms? We’re happy to help.
Wildframe FZ-LLC
CWEP1139, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates